Fydelia is a capable UK guest WiFi platform — we respect them. The difference is what surrounds the login: Telexico Connect bundles Spin-to-Win engagement, SMS campaigns, review routing and a telecoms company behind it, on a 30-day rolling plan.
An honest comparison. Where Fydelia is genuinely the better fit, we say so below the table — we would rather you choose right than choose us and churn.
| Telexico Connect | Fydelia | |
|---|---|---|
| Entry price | £49/month, everything included at each tier | Quote-based / tiered — confirm current pricing with them |
| Contract | 30-day rolling — leave any month | Longer terms are common; check before signing |
| Time to live | 15 minutes — built on the first call | Onboarding process, typically days to weeks |
| Data capture | Name, mobile, email, birthday + marketing consent on every connection | Yes — core to all platforms |
| Google review growth | Built in — happy guests routed to Google after connecting | Varies by plan / add-on |
| Spin-to-Win engagement | Included — controlled win rate, same-day vouchers, fraud-proof codes | Not a standard feature |
| SMS marketing | Included via TelexicoSMS — campaigns from the same dashboard | Often a separate tool or integration |
| Birthday & win-back automation | Included | Plan-dependent |
| Works on your existing APs | Grandstream, UniFi, Omada, MikroTik, Aruba, Meraki + more | Broad AP support |
| Support | UK team, Wolverhampton — phone answered, WhatsApp, same-day | Ticket-based; UK presence varies |
| Setup guide | Field-by-field guide for your exact AP, shareable with your IT/installer | Documentation portals |
Established RADIUS architecture. Fydelia operates its own authentication server cluster, which some enterprise IT teams specifically require in their network design.
Longer trading history in guest WiFi. They have been focused on this niche for years and their setup documentation is genuinely good.
If that is you, we will say so on the call. If it is not, we will show you your own venue running on Telexico before you hang up.
Both capture guest data through branded captive portals on your existing APs. Telexico adds Spin-to-Win engagement with controlled win rates, native SMS marketing through TelexicoSMS, automated Google review routing, and 30-day rolling pricing — with a UK telecoms company behind the platform.
Yes — both use the external captive portal (EXCAP) flow on GWN access points. Telexico supplies a field-by-field GDMS setup guide for your exact venue, shareable with your installer via a private link.
Yes, and we recommend it. Point one SSID at Telexico, keep Fydelia on another, and compare capture rates side by side. 30-day rolling means the trial carries no lock-in.
No. Guests are identified and cleared on our platform before the WiFi hand-off, so there is no authentication server to run, monitor, or lose at 4am.
Yes — UK company, UK-focused platform, GDPR-compliant consent captured on every connection.
Start free today — no credit card, no setup fee, no contract. Your first customer captured in under 5 minutes.